The GALERIE DES LYONS and its website exist only thanks to you. You are therefore our main partner in this adventure and this partnership also extends to how we are committed to ensuring the protection of your personal data.
The GALERIE DES LYONS pays particular attention to the protection of your personal data and undertakes to comply with the regulations and the law no. 78-17 of 6 January 1978, relating to IT, files and freedoms as amended by European Regulation 2016/679 of 27 April 2016 on the protection of personal data.
Any changes will take effect upon publication.
WHO IS THE MANAGER ?The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing. The person responsible for processing personal data transmitted in the context of browsing the site, creating a customer account or placing an order is: LYONS GALLERY 9 rue de Beaune, 75007 Paris R.C.S Paris B 338 047 525
WHAT DATA IS COLLECTED AND BY WHAT MEANS?The GALERIE DES LYONS, as data controller, may process all or part of the following personal data: - Name (and birth name) - First name - Date of birth - Phone number - Email address - Postal address - Username and password - Information relating to purchases and orders and the implementation of the guarantee - Electronic identification data available on or from your computer (such as "cookies" or "IP addresses") - Activity data on the www.galerie-des-lyons.fr site (type of pages visited, date of visit or actions performed on the site such as placing an item in the basket) We collect and use your personal information in order to process your requests for information, your orders, and to provide you with quality service, to simplify your access to our products and our services. The GALERIE DES LYONS may also collect data when: - You are browsing its website - You fill out a contact form - You make an appointment - You register and create a personal account on our website - You register on the site or in store to receive our newsletter, our promotional and commercial communications - You place an order on our website or in store - You register for a contest directly on our site or that of a partner - You write or participate in content on our social networks and you agree that we can reuse the content you created
WHY COLLECT THIS DATA?The GALERIE DES LYONS collects your personal data in order to: - Allow you to create and access a personal space on the www.galerie-des-lyons.fr website - Answer your questions - Taking into account and carrying out the commercial relationship: processing and monitoring your order, your delivery, your invoicing, after-sales service and carrying out a satisfaction survey - Manage unpaid bills and disputes - Fight against fraud - Adapt the presentation of our site to your device (mobile, computer or tablet) Subject to your consent, this data also allows us to: - To send you targeted or non-targeted commercial communications - Being able to personalize offers/products that might interest you based on your purchase history - Determine your favorite store in order to inform you of news / events from it - To be able to produce commercial statistics or to measure the performance of the communications deployed - Be able to carry out analyzes and marketing tools (e.g. score, segmentation, etc.), - Manage contests, surveys... in which you participate - Upload comments and content posted on social networks
WILL I RECEIVE COMMERCIAL OFFERS?The GALERIE DES LYONS undertakes to seek your authorization before sending you promotional or commercial offers. Without your consent, we cannot use your personal data to send you these types of solicitations.
WHAT IS THE LIFETIME OF MY DATA?The GALERIE DES LYONS takes care to keep the personal data of its prospects and customers for a period necessary for the purposes of the processing carried out or for a legally fixed period. Cookies are kept for a maximum period of thirteen (13) months. In order to determine the appropriate retention periods, the GALERIE DES LYONS may need to differentiate between prospects and customers. The personal data of prospects are kept for a period of three (3) years from the last positive and explicit contact from the prospect. Customer personal data is kept as long as it is necessary for the purpose pursued. They are erased as soon as the customer exercises his right to deletion and oblivion. Contractual data is kept and archived for the duration necessary for contractual obligations (warranty, compliance, etc.) as well as legal, accounting and tax obligations and/or for the applicable limitation periods. If you have consented to receive commercial prospecting, we keep your personal data until you unsubscribe or until you ask us to delete it. Anyone may also define directives relating to the management of their personal data and their storage, erasure and communication after their death. In the absence of specific directives transmitted during his lifetime by the deceased person, the heirs may only exercise the rights of deletion and oblivion.
HOW CAN I EXERCISE MY RIGHTS?In accordance with the Regulations in force regarding the protection of personal data, you can: - Access all of your data (subject to certain restrictions), - Rectify, update your data, if they are inaccurate, incomplete or out of date - Request the portability of your data, - Oppose the processing of your data, - Request deletion of your data. This is not an absolute right, as we may be required to retain your personal data for legal, legitimate or contractual reasons, - Request a limitation of the processing that we operate relating to your data. In addition, you can exercise your rights as described above at any time by sending your request to us at our head office or by contacting the store directly. We may verify your identity before processing your request.A confirmation will be sent to you within a maximum period of two months from the date of receipt of your request. An unsubscribe link also appears on each email or text message sent by the GALERIE DES LYONS.
IS MY DATA SECURE?The GALERIE DES LYONS undertakes, by taking reasonable precautions, to protect the security of your personal information. The GALERIE DES LYONS implements the necessary means to ensure the security of the data collected. We ensure the security of the data transmitted by you by means of physical, electronic and administrative procedures. On all web pages that require the entry of personal information, we use standard Secure Sockets Layer (SSL) encryption. Creating a customer account can only be done by entering a username and password that are personal to you. However, you must protect your account password and not share it with anyone. As a reminder, the GALERIE DES LYONS will never ask you, by sending an email, for your username, password or bank details. Security of online payments Concerning the security of online payments, the GALERIE DES LYONS uses the online store application published by the Wix.com site. The latter ensures the security of online payments. For more details, please visit the page Wix Store”.